Question 1

What conditions do you treat?

Accepted Answer

We diagnose and treat a wide range of rheumatic and autoimmune conditions, including rheumatoid arthritis, lupus (SLE), gout, osteoarthritis, psoriatic arthritis, ankylosing spondylitis, vasculitis, Sjogren's syndrome, scleroderma, fibromyalgia, osteoporosis, polymyalgia rheumatica, and many other autoimmune diseases. Our practice specializes in both common and rare rheumatic conditions.

Question 2

What is a rheumatologist?

Accepted Answer

A rheumatologist is a board-certified physician who specializes in diagnosing and treating diseases that affect the joints, muscles, bones, and immune system. Rheumatologists complete additional fellowship training beyond internal medicine to become experts in autoimmune and inflammatory conditions.

Question 3

Do I need a referral to see a rheumatologist?

Accepted Answer

This depends on your insurance plan. Most PPO plans do not require a referral, but HMO plans typically do. Medicare patients generally do not need a referral. Please check with your insurance provider or call our office at (310) 204-6811 for guidance specific to your plan.

Question 4

How soon can I get an appointment?

Accepted Answer

We strive to see new patients within one to two weeks. Same-week appointments may be available depending on the schedule. For urgent concerns, we do our best to accommodate patients as quickly as possible. Call our office for the earliest available opening.

Question 5

Do you offer telemedicine appointments?

Accepted Answer

Yes, we offer telemedicine appointments for established patients when clinically appropriate. Virtual visits are convenient for follow-up consultations, medication management, and reviewing lab results. Please call our office to discuss whether a virtual visit is suitable for your needs.

Question 6

Do you accept my insurance?

Accepted Answer

We accept most major insurance plans, including PPO, HMO, Medicare, and Medi-Cal. We also handle workers' compensation cases. We recommend calling our office to verify your specific plan before your visit. Our staff will help you understand your coverage and any out-of-pocket costs.

Question 7

What if I don't have insurance?

Accepted Answer

We welcome self-pay patients and offer competitive rates for office visits. Payment plans may be available for qualified patients. Please contact our office to discuss payment options and get a cost estimate for your visit.

Question 8

Do you accept Medicare?

Accepted Answer

Yes, we accept Medicare and are a participating provider. Medicare typically covers rheumatology consultations, diagnostic testing, and many treatments including infusion therapies. Our billing team can help you understand your specific Medicare benefits.

Question 9

How much will my visit cost?

Accepted Answer

The cost of your visit depends on your insurance plan, the type of visit (new patient vs. follow-up), and any tests or procedures needed. We recommend calling your insurance company to understand your copay and deductible. Our staff can provide cost estimates for self-pay patients.

Question 10

Do you offer payment plans?

Accepted Answer

Yes, we offer payment plans for qualified patients who need assistance managing their medical expenses. Please speak with our billing department to discuss available options.

Question 11

What should I bring to my first appointment?

Accepted Answer

Please bring a valid photo ID, your insurance card (front and back), a list of all current medications with dosages, any relevant medical records or imaging studies (X-rays, MRIs), lab results, a referral letter if your insurance requires one, and contact information for your primary care physician. Arriving 15 minutes early will give you time to complete paperwork.

Question 12

How long is a typical appointment?

Accepted Answer

Initial consultations typically last 45 to 60 minutes so the doctor can thoroughly review your history, perform a comprehensive examination, and discuss a treatment plan. Follow-up visits are usually 15 to 30 minutes. Infusion therapy appointments may take longer depending on the medication.

Question 13

Can I book an appointment online?

Accepted Answer

Yes, you can request an appointment through our online booking form at arthritiscare.com/book-appointment. You can also call our office at (310) 204-6811 during business hours. Our staff will confirm your appointment and provide any necessary instructions.

Question 14

What is your cancellation policy?

Accepted Answer

We kindly ask that you give us at least 24 hours' notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another patient who may need care. Please call our office at (310) 204-6811 to cancel or reschedule.

Question 15

Can I request medical records?

Accepted Answer

Yes, you can request copies of your medical records by contacting our office. We will process your request in compliance with HIPAA regulations, typically within 5 to 10 business days. There may be a small fee for copying and mailing records.

Question 16

What treatments do you offer?

Accepted Answer

We offer a comprehensive range of treatments including disease-modifying antirheumatic drugs (DMARDs), biologic therapies, JAK inhibitors, corticosteroid injections, joint injections (including hyaluronic acid), infusion therapy, and lifestyle counseling. Treatment plans are tailored to each patient's specific condition, severity, and goals.

Question 17

Do you provide infusion therapy?

Accepted Answer

Yes, we offer in-office infusion therapy for various biologic medications used to treat rheumatoid arthritis, lupus, psoriatic arthritis, and other autoimmune conditions. Our comfortable infusion suite is staffed by experienced nurses who monitor patients throughout their treatment.

Question 18

Is there parking available at your offices?

Accepted Answer

Yes, both our Culver City and Encino offices have convenient on-site parking available at no charge to patients. The Culver City office on Venice Blvd is accessible from the 405 and 10 freeways. The Encino office on Balboa Blvd is easily reached from the 101 freeway.

Question 19

What is the difference between a rheumatologist and an orthopedist?

Accepted Answer

Rheumatologists specialize in diagnosing and medically treating autoimmune and inflammatory conditions that affect joints, muscles, and connective tissues. Orthopedists (orthopedic surgeons) specialize in surgical treatment of musculoskeletal problems. Many patients benefit from seeing a rheumatologist first for proper diagnosis and medical management.

Question 20

Can autoimmune diseases be cured?

Accepted Answer

While most autoimmune diseases cannot be cured, they can often be effectively managed with proper treatment. Modern therapies, including biologic medications, can significantly reduce symptoms, prevent joint damage, and help patients maintain a high quality of life. Early diagnosis and treatment are key to the best outcomes.

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